The award program is based on passenger opinion and measures passengers’ satisfaction.
(Hebron, Ky.) – If you travel to or from Cincinnati-Northern Kentucky International Airport, you should expect fantastic customer service.
CVG has earned a 2019 Airport Service Quality (ASQ) Award, which is a globally recognized customer experience award that is based on airport size (five to 15 million passengers) and world region (North America).
The award program is based on passenger opinion and measures passengers’ satisfaction across 34 key performance indicators, such as airport cleanliness and security checkpoint wait times.
“CVG is proud to be named a 2019 ASQ Award winner,” said Candace S. McGraw, CEO of CVG Airport. “Providing a superior customers experience has long been a hallmark of CVG. I am proud and appreciative of the thousands of employees and many business partners at CVG who make this continued success possible.”
South Ripley High School Triumphs in Indiana Army National Guard Enlistment Challenge
State Rep. Lyness, State Sen. Maxwell Speak at Post Legislative Luncheon
DNR: Stay Safe While Operating Off-Road Vehicles
Town of Milan Under Boil Advisory After Pipe Leaks
FCN Bank to Host Community Shred Day
Registration Open for Annual Fire Truck Pull to Support Special Olympics Indiana
