Online Purchasing Now Available For SNAP Recipients In Indiana

Many Hoosiers may opt to have groceries delivered to their homes.

(Indianapolis, Ind.) – As of yesterday, Indiana Supplemental Nutrition Assistance Program (SNAP) recipients can use their Hoosier Works EBT cards at Amazon and Walmart to purchase groceries online for pickup or delivery. Participants are automatically eligible to participate in this program and do not need to apply.

“We have been working with our federal partners to remove barriers and provide safety and convenience benefits for Hoosier SNAP recipients – particularly those who are most at risk for COVID-19 infection and those who are homebound,” said Jennifer Sullivan, M.D., M.P.H., FSSA secretary. “We are pleased to make this benefit available for SNAP recipients in Indiana. While this service will initially and immediately address needs caused by the pandemic, we intend to keep this service in place permanently.”

Amazon and Walmart are the only companies that have been approved for online purchasing by the Food and Nutrition Service of the U.S. Department of Agriculture.

• Amazon offers online ordering and delivery of groceries to SNAP recipients. Find instructions on how to use this service at www.amazon.com. 
   
• Walmart offers online ordering and delivery and pick-up options at some stores, while other stores only allow online ordering and pickup of groceries at a designated spot outside the store.
  • Information on online ordering at Walmart can be found at grocery.walmart.com.
  • Information about delivery of groceries from Walmart can be found at www.walmart.com.
  • Walmart customer service can be found at wmt-grocery.custhelp.com.

Any deliver fees that apply to online purchases may not be paid with SNAP benefits. If a SNAP recipient runs into any problems using the Hoosier Works EBT card, they should call the number on the back of the card for assistance from customer service. 

SNAP, formerly called Food Stamps, are used for food products and for plants and seeds used to grow food. A full list of items that can and cannot be purchased can be found at www.fns.usda.gov/snap/eligible-food-items.

Temporary Assistance for Needy Families (TANF) benefits cannot be used for online purchasing. 

Hoosiers may apply for SNAP or TANF at https://fssabenefits.in.gov/ or call (800) 403-0864 for assistance.