Civista Bank Offering Curbside Service At Three Area Locations

With the service, customers can avoid a lobby visit and conduct select non-cash transactions from the comfort of their vehicles.

(Lawrenceburg, Ind.) – Civista Bank is now offering curbside service at select branches.

The curbside service is available to customers beginning Tuesday, October 13 at the Aurora, Milan and West Harrison – St. Leon branches. Curbside assistance is coming soon at Lawrenceburg locations along U.S. 50 and Stateline Road.

With the service, customers can avoid a lobby visit and conduct select non-cash transactions from the comfort of their vehicles.

Services offered with Curbside Service include:

• Notary/Medallion Certification

• Address Change

• Wires

• Check Orders

• Pick Up or Drop Off Documents

• File Transaction Disputes

• New Deposit Account Opening

Customers can follow an easy, three step process to utilize Civista Curbside Service. First, they will call a participating branch to schedule a Curbside appointment. Next, when they arrive for their appointment at the branch, they will park in a designated Curbside Service spot. Finally, they will let the branch know they have arrived by calling the number listed on the parking sign and their Civista Banker will be out to assist them with their transaction.

“COVID-19 has transformed many industries, including banking. At Civista, we believe in listening to our customers and providing them with convenient tools and services so they can control how they choose to bank,” said Russell L Edwards, Senior Vice President, Retail Banking. “Even after the virus is no longer a threat, many of the industry’s innovative solutions, like curbside banking, may remain a part of what people can expect from their customer experience. We are excited to add Civista Curbside Service to the many tools available to our customers,” added Edwards.

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