(Indianapolis, Ind.) - Indianapolis Motor Speedway is apologizing to Indianapolis 500 race fans who were stuck in security lines for hours.
Doug Boles from IMS says he thinks the congestion was caused by different street parking rules, people arriving later and new security rules regarding coolers.
“It’s not an acceptable situation for us. We apologize for what happened to our fans and we are going to do everything we can to make sure it doesn’t happen in the future,” he said.
The speedway did have more staff this year than last, but nice weather and tighter post-Boston Marathon security measures contributed to a larger, more scrutinized crowd. The problem became obvious to track officials as the crowd continued to build throughout the day Sunday.
Boles said the issues were discussed within hours of the race being over. Some of the options being considered for future IMS events include express gates and non-cooler gates.
“Really the root of the problem is the process of having people put their coolers down and make sure they measured properly,” said Boles.
Throughout the race weekend, police arrested 181 people on 214 charges in and around the speedway. Most of the offenses were either alcohol or drug-related.